(This policy applies to UberPlumber and its associated services.)
This privacy policy applies to all visitors to UberPlumber’s website and all UberPlumber customers. UberPlumber respects your privacy and takes the protection of personal information seriously. This policy outlines how UberPlumber collects, stores, uses and protects information that can be associated with a specific natural or juristic person, and can be used to identify that person.
By visiting and using UberPlumber’s website, you agree to this Privacy Policy and indemnify UberPlumber against any loss, cost, or damage (including reasonable legal fees) to the extent that UberPlumber is deemed to have breached this policy due to negligence, gross negligence, or wilful misconduct. This indemnity applies to any natural or juristic person who visits the website and provides information such as names, contact details, and payment information.
UberPlumber’s website integrates Google’s services and as such, this Privacy Policy incorporates and aligns with Google’s Privacy Policy. By using the UberPlumber website, you are deemed to have familiarised yourself with Google’s policy and agree to its terms. We collect personal information for the main purposes of advertising, brand promotion, service improvement, and customer engagement. We may update this policy at any time. Should changes occur, we will notify users via a notice on our website or email. Continued use of the website implies acceptance of the updated terms.
Information Collection
UberPlumber collects your data through website interactions, applications, browser usage, mobile operating systems, referrer URLs and other Google tools such as Google Ads, Google Analytics, and the Google Display Network. Information collected includes but is not limited to:
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Personal data: names, emails, phone numbers, addresses, company info, VAT numbers, etc.
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Content you upload or create via our platform
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Browser and device data: browser type, device settings, network information, operating systems
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Usage data: interaction with content, ads, forms, emails, and services
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Location data: derived via GPS, IP address, Wi-Fi access points and Bluetooth
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Technical data: IP address, system errors, activity logs, device identifiers
We also collect cookies and similar technologies (e.g. pixel tags, local storage, caches, and server logs) to enhance your experience and track usage behaviour.
How We Use Your Information
UberPlumber uses the information to:
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Deliver, improve and personalise our services and user experience
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Conduct marketing campaigns and advertising
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Understand customer behaviours and preferences
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Expand our services and develop new features
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Analyse trends and improve our website performance
Cookies
When accessing UberPlumber’s website, one or more cookies may be sent to your device. These are used to:
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Remember your information for future visits
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Track website usage and visitor patterns
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Monitor submissions, entries and user interaction
You can control cookie preferences through your browser settings.
Consent and Legal Disclosures
By visiting our website and accepting this Privacy Policy (alongside Google’s), you consent to our data collection practices as governed by applicable laws, subject to the indemnity above.
UberPlumber may disclose personal information:
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If legally required (e.g. court order, subpoena)
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To comply with legislation or regulations
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To protect the safety of individuals or the public
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To prevent violations of our terms or policies
Data Security
We take data protection seriously. UberPlumber uses security measures such as encryption, secure servers, and firewalls. Only authorised staff who require access to your data for service fulfilment are permitted to do so.
CONTACT US:
Call: +27 861 758 623
Email: info@drainsurgeon.co.za
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